Frequently Asked Questions
Below you’ll find answers to many of our frequently asked questions, however, if you still don’t find the answer to you question you have, simply click here to send us your query and we’ll respond as soon as we can (usually within 24 hours).
Q: What is the minimum storage term available?
A: One month.
Q: Do I have to rent the full container or can they be split with other customers?
A: You can share but the billing person will be responsible for monthly payments.
Q: Is the site manned 24/7?
A: No, we supervise the security on a regular basis by personal inspections of the site, this is how we keep our prices so reasonable.
Q: Do I keep my container key or does it remain on site?
A: You have your own set of keys for your container.
Q: Do I have to work any complicated alarm system if I want access at night?
A: No, we have a combination lock on the main gate which gives you access 24/7.
Q: Is the site illuminated at night?
A: Yes, it is on a sensor, it detects movement and is automatically operated.
Q: What paperwork do I need to provide when renting a container?
A: A valid name and address is all that is needed.
Q: What hours can I gain access to my stored items?
A: Any time day or night.
Q: How much notice do I need to give on my storage container?
A: Once month’s notice.
Q: What payment arrangements do you have?
A: We have payments monthly by standing order to our storageme bank account and we send you a monthly receipt for your accounts.